Greetings!

All 2007 we have been talking about your role in managing the performance/the contribution of your employees (Click here for previous issues). Leaders are accountable for the results of their direct reports. That is what leaders are paid to do.

We have worked through a fair, rigorous performance management process; establishing expectations, training, providing rich recognition and careful constructive feedback. If the employee chooses to not meet, or can not meet the performance expectations, leadership is responsible to accept the facts and make the difficult decision.

It is the right thing to do for the organization, the individual, your customers and you, yourself. How can you hire a person to do a job and then ignore whether he or she actually does it?

There are other people who suffer the consequences of leadership not managing poor performance effectively. Co-workers. It is so discouraging for people who do a good job to see poor performance tolerated. The standard was just lowered. What is the point in going the extra mile?

The Character Attribute of Courage is defined as: “I will do what I know is right, even when it is easier to follow another path.” www.charactercommunity.com. It takes courage to be a good leader.

Client Snapshot

Labatt Breweries has been a client for approximately ten years. Some years ago we were asked to create an “in-house” coaching program for front line supervisors. The program was piloted in Halifax and since that time has been routinely offered to leaders across the county.
 Carla Keogan, Training and Development Supply Specialist states “this is one of our most popular and effective programmes. We support the skill transfer by ensuring that our managers practice offering feedback, both positive and constructive, back on the job. The combination of workshop and on-the job implementation really works.”

Carla Keogan

Leadership Engagement Behaviours
Click here to Rank what you feel are the important traits of an Engaged Leader!

www.kathleenredmond.com

Introducing!

The Centre for
Character Leadership

For more information please click here!

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Recommended for Health Care Professionals!

The Hire Net.Work Inc. is offering
An invitation to discover
The Coaching Clinic®
Creating Performance Excellence:
For Health Care Leaders & Managers

November 20th and
November  21st , 2007
Click Here for Details

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Leverage EQ To Boost Your Leadership Impact
November 20-21, 2007

Click here for details! MICA