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Thomas-Kilman Conflict Mode Instrument

(Individual Assessment)

The TKI inventory provides individual information about one's conflict-handling style compared to five distinct modes:

• Competing: High assertiveness and low cooperativeness. The goal is to "win."
• Avoiding: Low assertiveness and low cooperativeness. The goal is to "delay."
• Compromising: Moderate assertiveness and moderate cooperativeness. The goal is to "find a middle ground."
• Collaborating: High assertiveness and high cooperativeness. The goal is to "find a win-win solution."
• Accommodating: Low assertiveness and high cooperativeness. The goal is to "yield."

With this instrument and report you will:

• identify your own preferred conflict management style
• assess the appropriate levels of assertiveness and cooperation as appropriate
• be able to apply different conflict management styles as required