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The Book
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With candor and great insight, Rules
of Engagement for Communicating at Work offers positive, insightful
and practical alternatives to behaviors that damage communication, impact
performance and fracture relationships in today's workplace. This no-nonsense,
shoot-from-the-hip handbook is an expert guide for managers who want
to improve productivity, employee morale and retention, and bottom line
efficiencies. It's all about making communication work ... at work.
The Five Strategies for Decreasing Conflict and Increasing
Collaboration:
- Clarify the Culture
- identifies the systems, processes and protocols that comprise
the nature of the workplace
- Know Your Character
- explains the impact of individual character on the workplace
- Respect Myself
- offers strategies for emotional balance while working with others
- Respect Others
- provides practical skills and tactics for effective collaboration
- Harness Conflict
- delivers effective suggestions for managing negative and positive
conflict
Value to your organization:
- easy to apply handbook for creating a culture that
applies effective, respectful communication practices
- targeted strategies to help managers enhance communication
- problem-solution approach for creating clarity and
accountability on a day-to-day basis
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