Benefits
to the Organization
The Rules of Engagement Organizational Survey™ provides you with
two benefits. The first benefit is to view a snapshot of your
organization’s culture from the dual perspectives of
character and communication, which are intertwined and interdependent.
This snapshot will help you understand how perspective employees and
current staff view your organization from a values and ethics point
of view.
Secondly, you will gauge
morale, commitment and the level of trust in your organization.
These issues impact levels of satisfaction and therefore organizational
effectiveness.
Content
The behaviours that describe proper business behaviour and culminate
in good character are labelled as follows:
- Character Attributes
- Values
- Tenets
- Interpersonal Competencies
- Behavioural Dimensions
We have chosen the following 11 characteristics
and described the supporting actions in concrete behavioural terms.
-
Respect
-
Responsibility
-
Honesty
-
Integrity
-
Compassion
-
Courage
-
Inclusiveness
-
Fairness
-
Optimism
-
Perseverance
-
Initiative
We sincerely hope that no matter what
term you use to describe healthy, productive behaviour, you will find
this survey helpful in determining how your staff works together.
The
Process:
-
Each person assesses the organization
based on the 11 attributes as well general character and communication
questions
-
Morale, clarity of vision, compensation,
teamwork and trust are quantified
-
Straightforward, confidential, on-line
process
-
Findings are debriefed as determined
by the organization and the Administrator
LEADERSHIP BY ENGAGEMENT
360-DEGREE ASSESSMENT™
The Leadership by Engagement 360-Degree Assessment™
allows for candid, constructive feedback to help leaders decrease
conflict and further improve communication and collaboration skills.
The questions in the survey are derived from the five key strategies;
Clarify the Culture, Know My Character, Respect Myself, Respect Others,
Harness Conflict and Build Trust, found in the book Rules of Engagement
for Communicating at Work. The strategies are rooted in the concept
that authentic communication reflects character; the interplay of
intent, emotional intelligence and concrete skill. The 360-degree
approach provides a voice for your team to increase ownership and
performance enhancements and develop a focused, concrete benchmark
approach to performance improvement.
As
a result of the assessment participants will be able to:
- Create systems that collaboratively support alignment
with organizational/departmental purpose, values, goals and objectives
- Clarify their intent in any situation and the contribution
expectations with every person on their team
- Ensure their people have the training, tools and
resources to do their jobs
- Identify the connection between feelings, thoughts
and actions in order to predict situations that are stressful for
them and manage themselves in any circumstance
- Establish workplace boundaries in order to maintain
personal safety and be treated with dignity
- Be assertive in their interactions with others and
identify and resist manipulation
- Take full responsibility for their decisions, circumstances
and actions
- Build on strengths; providing clear feedback on what
they value in people, their contributions and confront issues with
a problem solving approach
- Demonstrate caring and compassion towards others
and respond correctly when people are being poorly treated
- Recognize the symptoms, identify the causes and develop
strategies for dealing with conflict and move forward once the situation
has been confronted
The
Process:
Each person is assessed by the following groups:
- Their Leader
- Direct Reports
- Peers
- Other (may be a client category or volunteers)
- As well as themselves
The 80 question survey is completed “on line”, and a report
is generated.
Kathleen debriefs the reports in a Group Session or One to One.
For
more information or to book your
Organizational Survey or Leadership Assessment
please contact
Kathleen Redmond & Associates
T: 905.478.7962
kr@kathleenredmond.com
|
